Exact Printo is committed to maintaining the confidentiality of our customers. We do not share, sell, or otherwise disclose information about our clients to any other party except as required to process and ship purchases.

Information Collection

Exact Printo is the sole owner of the information collected on www.exactprinto.com. Exact Printo collects information from our users at several different points on our Web site.

Registration

In order to use Exact Printo, a user must first complete the registration form. During registration, a user is required to give a name and email address. We use this information to contact the user about our services even if they have not placed an order.

Order

We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number and expiration date). This information is used for credit card authorization and to fill customers’ orders. If we have trouble processing an order, the information is used to contact the user.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. We use persistent cookies. A persistent cookie is a small text file stored on the user’s hard drive for an extended period. Persistent cookies can be removed by following Internet browser help file directions.

Log Files

Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and several clicks to analyze trends administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. This data is not linked to personally identifiable information.

Security

Our Websites take every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and offline.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number) that information is encrypted and is protected with the best encryption software in the industry—SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing.’

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Employees must enter their password to gain access to user information. Finally, the servers that store personally identifiable information are in a high-security environment at our co-location facility.